Persian, oriental, wool and silk — washed by hand, repaired by hand.
Asheville sits above two thousand feet in the Blue Ridge, and rugs here fail for reasons that have very little to do with anyone walking on them. Summers are too mild to make the air conditioning run, so nothing indoors dries out. Lower floors are cut into the hill. Wood heat lays soot into the pile all winter and then dries the room out hard. Rugs are collected, washed off site by hand, dried flat, and brought back.
A hand-knotted Heriz and a polypropylene flatweave off a shelf are not the same object, and they should never meet the same brush. Vegetable dyes bleed. Silk scorches under heat. Cotton foundations shrink if they are pulled out of the wash wet and dried under tension. Guessing is how rugs get ruined.
So nothing gets cleaned until it has been looked over: fibre content, dye stability, weave construction, backing, previous repairs, and whatever a run of cool damp mountain summers and wood-heated winters has left in the foundation. Only then does the rug get a method. That inspection costs nothing, it happens before you commit to anything, and if a rug is not worth the cost of cleaning we will say so.
Wool, silk, cotton, jute and synthetics each get their own water temperature, pH and agitation.
Chewed corners, unravelling fringe, moth grazing and split foundations rebuilt by hand.
The cupboard smell in a lower-level room is treated in the foundation, not scented over.
We collect and return across Buncombe and Henderson counties. You never lift a roll.
Washing, structural repair, and getting water back out of a rug before it becomes a mould problem.
Full immersion hand-washing for Persian, oriental, wool, silk, cotton and modern synthetic rugs. Dry grit and ash come out before any water is introduced, then the rug is washed, flushed until the water runs clear, and dried flat under moving air.
Rug cleaning detailsFringe replacement, edge binding, moth damage, hearth burns, pet destruction, worn pile and missing corners. Reweaving is done with matched wool at matched knot density, so the repair settles into the field instead of announcing itself.
Repair servicesRiver water in a bottom-land house, a hillside that pushed through a basement wall, or a supply line that let go upstairs. Rugs in that state need flushing and controlled drying, not a fan pointed at them. We extract, decontaminate, dry flat, and document throughout.
Water damage service
Rug care advice written for a hot, flat, air-conditioned place does not transfer up here. Asheville sits at about two thousand one hundred and thirty feet, where the French Broad and the Swannanoa meet, and the climate is genuinely different from the rest of the state: the July daily average is under seventy-four degrees, the city sees an average of nine afternoons a year that reach ninety, and close to fifty inches of rain falls spread through the year rather than dumped in one season. It is comfortable weather. It is also weather that never dries a house out.
Some of the soaked rugs in this county met a river. Most of them met something smaller: a hillside that pushed through a basement wall after a wet week, a gutter that gave up on a steep roof, a supply line behind a washing machine, or a pipe that froze on the north side of the house in January. Water that starts clean rarely stays clean, because it crosses a slab or a crawlspace to get to the rug.
River water is its own category. Helene put record levels down the French Broad and the Swannanoa in September 2024, and the 2004 remnants of Frances and Ivan flooded Biltmore Village before that. Water like that has crossed roads, yards, garages and fuel tanks on the way in. Either way, what matters is what happens next. A wet wool foundation is a growing medium, and drying the surface with a fan leaves the contamination in the base of the pile and produces a rug that seems fine for a few weeks and then does not. The rug has to be flushed, treated, and dried flat with the moisture content actually measured — and photographed before any of that, because that is what an insurer will ask for.
Off-site washing, hand finishing, and a route that runs from Weaverville down to Fletcher and east to Black Mountain.
From Weaverville and the Reems Creek valley through Montford, Grove Park and Kenilworth, east up the Swannanoa to Black Mountain, and south through Biltmore Park to Arden and Fletcher. Collection is included.
One hand-knotted Persian rug, photographed before and after cleaning.
Send the form and we will come back with a real number. Estimates are free and there is no obligation to book.
How rugs are actually built, how to tell hand-knotted from tufted in ten seconds, and what any of it means for a house on a Blue Ridge hillside.
Free estimate, collection and delivery included — anywhere on the route.
